Article ID: 816873 - View products that this article applies to.
When you use the Welcome screen to log on to a computer that is installed as a home computer (a computer where a network domain has not been specified), the computer appears to stop responding (hang) and you receive the following message under the user name:
This issue occurs if all the following conditions are true:
To resolve this issue, confirm the error message and complete the logon process. To do so, follow these steps:
To work around this issue, turn off the Welcome screen and use the classic logon screen instead. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/291559/EN-US/ )HOW TO: Change the Logon Window and the Shutdown Preferences in Windows
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Article ID: 816873 - Last Review: May 7, 2007 - Revision: 1.5