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When you receive an e-mail message that contains Voting Buttons on a Defense Messaging System (DMS) e-mail system, the Voting Buttons are missing when you open the e-mail message.
This problem may occur when all the following conditions are true:
The Use voting buttons option was selected in the e-mail message before it was sent.
The e-mail message was converted to a commercial (P22) message format before it was sent.
Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
How to Obtain the Hotfix
This issue is fixed in the Microsoft Outlook 2000 Post-Service Pack 3 Hotfix Rollup Package June 7, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
822612 Availability of Outlook 2000 Post-Service Pack 3 Hotfix Rollup Package: June 7, 2003
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.