Article ID: 817312 - View products that this article applies to.
If you copy a URL from an e-mail message, and then paste it in an e-mail message that you send, the recipient may experience one of the following behaviors when they click the hyperlink in the message:
This issue occurs because when you paste the URL from an e-mail message in OWA to another e-mail message, the hyperlink includes the Exchange redirector portion in the href attribute (instead of just the URL to the Web site). The Web page cannot be displayed because the recipient's e-mail program cannot interpret the Exchange redirector portion of the hyperlink.
This issue occurs if both of the following conditions are true:
To work around this issue, use the following method that is appropriate for your situation.
Method 1: When You Send a MessageWhen you paste a URL in a message that you send to a non-OWA recipient, edit the hyperlink to remove the Exchange redirector portion from the hyperlink:
Method 2: When You Receive a MessageIf you receive a "Page cannot be displayed" result when you click a URL in an e-mail message, select and then delete the portion of the URL that appears before http://Web site name from the Address bar in your Web browser, and then click Go.
If you are prompted for credentials when you click a hyperlink to an external Web site, follow these steps:
Microsoft has confirmed that this is a problem in Microsoft Exchange Server 2003.
When you paste the URL from a message in OWA to another message, the URL includes the Exchange redirector portion of the href attribute instead of just the URL. For example, if you:
http://servername.example.com/exchweb/bin/redir.asp?URL=http://www.microsoft.comwhere servername is the name of the Exchange Server 2003 computer, and example.com is the name of your domain.
When you send this e-mail message to a recipient, and that recipient clicks the URL in the message, one of the following behaviors occurs:
Article ID: 817312 - Last Review: December 3, 2007 - Revision: 4.5