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Profile upload problems may occur where there is a chance that the roaming profile of a user is being uploaded from more than one computer at the same time. This may also occur for example, when a Terminal Server farm publishes a desktop that itself starts programs published on other server farms, or when a user logs off and several published applications quit at the same time.
Microsoft Windows XP and Microsoft Windows 2003 have a Group Policy option that permits a computer to ignore roaming profiles. The "Only allow local profiles" feature is now available in Windows 2000. Applying this policy at Terminal Servers that publish programs that do not require roaming settings will reduce the chances of profile upload failures arising from simultaneous file access.
This problem may occur if the policy is exposed to the Group Policy Editor through a new System.adm file. This new file will be inherited by new Group Policy objects created on the computer that contains the hotfix. However, the file must be copied to existing Group Policy objects before it can be set in them. The new policy is located here:
Computer Configuration\Administrative Templates\System\Logon\Only allow local user profiles
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.