OL2002: Error Message: "Resource Has Declined Your Meeting Because It Is Recurring"

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When you try to schedule an online meeting, you may receive the following error message:
Resource has declined your meeting because it is recurring. You must book each meeting separately with this resource.
Note This problem may occur although the meeting is not recurring, and the conferencing resource is not set to decline recurring appointments.
This problem may occur when you use Microsoft Exchange Conferencing.

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The global version of this fix should have the following file attributes or later:
   Date         Time   Size       File name        --------------------------------------------   10-Apr-2003  11:19  3,240,796  Outlookop.msp  (Client Update)   10-Apr-2003  14:22  6,987,828  Outlookff.msp  (Full File Update)				
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version      Size       File name        --------------------------------------------------------   19-Sep-2002  21:23  10.0.4517.0    105,032  Envelope.dll        09-Jan-2003  22:31  10.0.4907.0    346,696  Exsec32.dll         09-Aug-2002  03:22  10.0.4406.0    137,800  Impmail.dll         28-Feb-2003  01:56  10.0.5025.0    543,304  Outlcm.dll          14-Mar-2003  07:55  10.0.5112.0    100,936  Outlctl.dll         10-Apr-2003  07:32  10.0.5208.0  6,318,664  Outllib.dll         11-Oct-2002  22:14  10.0.4608.0     92,744  Outlmime.dll        10-Apr-2003  07:32  10.0.5208.0     47,688  Outlook.exe         22-Mar-2003  03:06  10.0.5119.0    121,416  Outlph.dll          25-Nov-2002  18:50  10.0.4721.0     47,688  Recall.dll 				
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
More information
To determine if you use Microsoft Exchange Conferencing, follow these steps:
  1. In Outlook 2002, click Calendar.
  2. On the Actions menu, click New Meeting Request.
  3. On the Appointment tab, click To.
  4. In the Select Attendees and Resources dialog box, click the conferencing mailbox, and then click the Resources tab.
  5. Click to select the This is an online meeting using check box, and then click Microsoft Exchange Conferencing.
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Article ID: 817420 - Last Review: 10/25/2013 23:33:00 - Revision: 4.0

  • Microsoft Outlook 2002 Standard Edition
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