As a result, you cannot click Check in or Check out on the File menu in PowerPoint 2000 to check in or to check out PowerPoint presentations (.ppt files) to the Document Library of SharePoint Portal Server.
This problem occurs because of an incompatibility between the SharePoint Portal Server client components and some of the updated PowerPoint 2000 components that are included with Office 2000 SP3.
This problem was first fixed in a hotfix that is now contained in a service pack. If you have installed SharePoint Portal Server 2001 Service Pack 3 or a later service pack, you do not have to apply the hotfix.
Service pack information
This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
312963 How to obtain the latest SharePoint Portal Server 2001 service pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Because of file dependencies, this update requires SharePoint Portal Server 2001 Service Pack 2a (SP2a).
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size Version File name ----------------------------------------------------------03-Apr-2003 4:16AM 98,304 10.145.6011.16 Pkmoffice.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.
To work around this problem, use one of the following methods, as appropriate to your situation:
Method 1: Access the Document Library by Using a Web Browser
To access the document library by using a Web browser, follow these steps:
Connect to the SharePoint Portal Server dashboard site by using a Web browser.
Click Document Library, and then click Documents.
Locate the PowerPoint presentation that you want to work with, and then click Show Actions.
Under Actions, click the action that you want to perform.
Method 2: Access the Document Library by Using Web Folders
To access the document library by using Web folders, follow these steps:
Click Start, and then click My Network Places.
Double-click the Web folder that is associated with your SharePoint Portal Server site.
Right-click the PowerPoint presentation that you want to work with, and then click the action that you want to perform.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
The client components for SharePoint Portal Server are extensions for Windows Explorer and Microsoft Office. There is no individual SharePoint Portal Server client program. The client extensions integrate SharePoint Portal Server commands with Windows Explorer and with Office programs.