Send button is not visible on the toolbar when you send a document in Outlook 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you try to send a document to a mail recipient in Outlook 11, the Send or Send a copy button is missing from the toolbar.
Cause
This problem occurs because there is no default profile set for Microsoft Office Outlook 2003 and Outlook 2003 is set as the default e-mail program.
Resolution
To resolve this problem, you must create an Outlook profile. To do so, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Double-click the Mail icon.
  3. Click Show Profiles.
  4. In the Mail dialog box, click Add.
  5. Follow the prompts of the Inbox Setup Wizard.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
OL11 OL2003 recipient attachment Doc PPT XLS
Properties

Article ID: 817881 - Last Review: 01/12/2015 21:40:13 - Revision: 3.0

  • Microsoft Office Outlook 2003
  • kbnosurvey kbarchive kbprb kbnofix KB817881
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