Files do not appear when you use Web Distributed Authoring and Versioning (WebDAV) to add a network place shortcut to a Windows SharePoint Services Web site

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SYMPTOMS
When you use Web Distributed Authoring and Versioning (WebDAV) to create a network place shortcut to a Microsoft Windows SharePoint Services Web site, folders in the Web site appear as expected when you open and view the network place shortcut, but no files are displayed.
CAUSE
This issue occurs if both of the following conditions are true:
  • You use a Microsoft Windows Server 2003 or Microsoft Windows XP-based computer as your client.

    -and-
  • You use the client DAV redirector to add a network place shortcut to the root folder of your Windows SharePoint Services Web site. For example, you create a shortcut to http://ServerName.
WebDAV does not enumerate files in the root folder of the Web site. When you create a Network Place by using WebDAV, a network place shortcut is created. As a result, the files in the root folder do not appear when you open and view the network place shortcut.
WORKAROUND
To work around this issue, do one of the following, as appropriate to your situation:
  • If you are running Windows Server 2003, follow these steps:
    1. Disable the WebClient service.
    2. Install a program that uses Web folders. For example, install Microsoft Office 2003 on the server.
    3. Delete your original Network Place.
    4. Create a new Network Place.
  • If you are running Windows XP, follow these steps:
    1. Disable the WebClient service.
    2. Delete your original Network Place.
    3. Create a new Network Place.
MORE INFORMATION
For more information about Windows SharePoint Services, visit the following Microsoft Web site:
WSS WSSv3WSSv2 SPS MOSS2007SPS2003
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Article ID: 817929 - Last Review: 02/27/2014 21:18:23 - Revision: 6.3

  • Microsoft Office SharePoint Server 2007
  • Microsoft Office SharePoint Portal Server 2003
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Windows SharePoint Services 2.0
  • Microsoft Office SharePoint Online
  • kbnosurvey kbarchive kbwebservices kbnewfile kbprb kbtshoot kbnofix KB817929
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