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You Receive an Error Message When You Use the Inbox Repair Tool to Scan a .pst File

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you use the Inbox Repair Tool (the Scanpst.exe file) to scan a personal folders (.pst) file for errors, you may receive the following error message, even if there are no errors in the file:
Internal errors were found in this file. They must be repaired for this file to work correctly.
CAUSE
This behavior can occur when the folder file that you are scanning is a Microsoft SharePoint Team Services folder that is synchronized with the default .pst file. The Inbox Repair Tool checks for the standard Microsoft Outlook folders, including a Deleted Items folder.

However, the Microsoft SharePoint Team Services .pst files do not have a Deleted Items folder, so the Inbox Repair Tool returns the error message that is referenced in the "Symptoms" section of this article.
STATUS
This behavior is by design.
STS sync wastebasket OL2003
Properties

Article ID: 817966 - Last Review: 01/06/2006 21:46:12 - Revision: 2.5

  • Microsoft Office Outlook 2003
  • kberrmsg kbnofix kbprb KB817966
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