You Must Restart Your Computer After You Reinstall the USB

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When you remove the Universal Serial Bus (USB) in Device Manager, and then reinstall it, you may have to restart the computer.
This problem may occur if you remove and reinstall USB version 1.1, and you also have USB version 2 installed on your computer.

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name   --------------------------------------------------------   15-Jan-2003  19:45  5.0.2195.6655   24,752  Hidclass.sys   23-Apr-2003  17:52  5.0.2195.6739   24,912  Openhci.sys   23-Apr-2003  17:52  5.0.2195.6739   32,944  Uhcd.sys   23-Apr-2003  17:52  5.0.2195.6739   20,752  Usbd.sys   15-Jan-2003  19:46  5.0.2195.6655   19,696  Usbehci.sys   15-Jan-2003  19:46  5.0.2195.6655   49,776  Usbhub20.sys   28-Apr-2003  17:41  5.0.2195.6741  138,768  Usbport.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
More information
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New Naming Schema for Microsoft Windows Hotfix Packages

Article ID: 818129 - Last Review: 10/26/2013 09:31:00 - Revision: 3.0

Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Professional Edition, Microsoft Windows 2000 Server

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