Start Menu and Windows Task Bar Are Missing After You Upgrade to Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you upgrade your computer to Microsoft Windows XP, the Start menu and the Windows taskbar may be missing. Also, when you press CTRL+ESC, the Start menu does not appear. However, if you start Windows XP in Safe mode, the Start menu appears correctly.
This problem may occur if you have a built-in video adapter on your computer's motherboard, and then you install second video adapter on your computer.
To correct this problem, turn off the built-in video adapter.

For more information about how to turn off the built-in video adapter, see the documentation that came with your computer.

For information about how to contact your computer manufacturer, visit the following Microsoft Web site:
For additional information about using multiple monitors, click the following article number to view the article in the Microsoft Knowledge Base:
307873 HOW TO: Configure and Use Multiple Monitors in Windows XP

Article ID: 818150 - Last Review: 12/08/2015 02:28:18 - Revision: 2.1

Microsoft Windows XP Professional, Microsoft Windows XP Home Edition

  • kbnosurvey kbarchive kbprb KB818150