"Error 1311: cannot locate source file" error message when you install a 2007 Office suite or Office 2003
Cannot locate source file Cabinetfile.cab
Source file not found Cabinetfile.cab (ie. sku112.cab)
- You are installing Microsoft Office 2003 from an installation point that is located on the network and that is accessed by multiple users.
- The installation source at this network location is contained in cabinet files.
- Microsoft Office 2003 is being installed on another computer on the network at the same time that you are trying to install Microsoft Office 2003 and the computer is using the same network installation point.
- The operating system of the other computer is the original released version of Microsoft Windows XP
Note Microsoft Windows XP Service Pack 1 (SP-1) is not installed.
- If this problem occurs when you upgrade to a 2007 Office suite, the local installation source for the earlier version of Office could have been moved or deleted. Alternatively, the local installation source could be corrupted.
- Create an administrative installation point for Office 2003. Cabinet files are not present in administrative installation points.
- When you receive the error message, click Retry to make the installation continue correctly.
- Upgrade the operating systems of any Windows XP client computers on the network to Windows XP Service Pack 1 (SP1). To do this, a user with the correct permissions must log on to each Windows XP client computer, click Start, point to All Programs, and then click Windows Update.
- If this problem occurs when you upgrade to a 2007 Office suite, locate the insert the installation CD for the earlier version of Office into the CD drive, and then click Retry. If this does not resolve the problem, follow these steps:
- Cancel the 2007 Office upgrade.
- Remove the earlier version of Office by using the Add or Remove Programs item in Control Panel.
- Reinstall the 2007 Office suite.
Article ID: 818234 - Last Review: 11/06/2007 17:25:23 - Revision: 3.7
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