In Exchange Server 2003, when you run the command setup.exe /domainprep
to prepare your domain, you may experience one of the following symptoms:
- During the Microsoft Exchange Domain Preparation portion of Setup, you receive the following error message:
When you click Cancel, and then click Microsoft Exchange Domain Preparation in the Component list that appears, the following information is displayed: Additionally, when you view the Exchange Server Setup Progress.log file, you notice information similar to the following information:
Setup failed while installing sub-component Domain-level permissions with error code 0x80072030 (please consult the installation logs for a detailed description). You may cancel the installation or try the failed step again.
Note You do not experience this error message during Typical setup or reinstall modes because in those setup modes, a prerequisite check blocks the installation in the early stages of setup. The DomainPrep setup mode does not look for this prerequisite, and therefore Setup is not successful.
[14:52:11] Entering SCISDomainPrepped
[14:52:11] Checking whether the domain "/dc=com/dc=example" is DomainPrepped
[14:52:11] Looking for server groups
[14:52:11] Entering ScGetExchangeServerGroups
[14:52:11] Getting DOB for group 0
[14:52:11] Getting string GUID for group 0
[14:52:11] Getting string SID for group 0
[14:52:11] Getting DOB for group 1
[14:52:11] ScGetExchangeServerGroups (f:\df6903\admin\src\libs\exsetup\dsmisc.cxx:351)
Error code 0x80072030 (8240): There is no such object on the server.
[14:52:11] Leaving ScGetExchangeServerGroups
[14:52:11] Server groups not found
- Setup completes the domain preparation successfully, but an additional Exchange Domain Servers security group is created in the Users container in Active Directory.
Setup may take a very long time to start in situations where you experience these symptoms.
This behavior may occur if the Exchange Domain Servers
security group has been moved or renamed.
To work around this problem, make sure that the following security groups have not been renamed and are located in the Users
container of your domain:
- Exchange Enterprise Servers
- Exchange Domain Servers
If the groups have been renamed or moved or both, rename the groups to their original names, move them to the Users
container, and then run the setup.exe /domainprep
command to prepare your domain.
Microsoft has confirmed that this is a problem in Microsoft Exchange Server 2003.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Redirecting the Users and Computers containers in Windows Server 2003 domains
If you follow the steps in Knowledge Base article 324949, you will have to manually move the two groups back to the Default Users Container. The two groups that you have to move are Exchange Domain Servers Group and Exchange Enterprise Servers Group.
Article ID: 818470 - Last Review: October 25, 2007 - Revision: 2.5
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
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