FIX: You may notice a 17803 error and an access violation when you run a query on an instance of SQL Server 7.0

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you run a query on an instance of SQL Server 7.0 on a computer that has SQL Server 7.0 Service Pack 4 installed, you may notice an error message that is similar to the following in the SQL Server error log:

2002-09-21 01:05:34.52 ods Error: 17803, Severity: 17, State: 142002-09-21 01:05:34.52 ods Insufficient memory available..2002-09-21 01:06:11.16 ods The Scheduler 0 appears to be hung. PSS 0x00000000, EC 0x00000000, UMS Context 0x01925C28
Also, you may notice an access violation with a stack dump that is similar to the following in the SQL Server error log:

0x0051cc37 Module(sqlservr+11cc37) (CCacheObject::FHasSql+0)0x0051c7c8 Module(sqlservr+11c7c8) (CCache::PcoLookupSql+cf)0x0051bfdb Module(sqlservr+11bfdb) (CSQLStrings::FTransform+25f)0x0040dd22 Module(sqlservr+dd22) (CSQLSource::Execute+11d)0x0051bb97 Module(sqlservr+11bb97) (language_exec+39c)0x41061225 Module(opends60+1225) (execute_event+659)0x4106141e Module(opends60+141e) (process_commands+f3)0x41092cff Module(ums+2cff) (ProcessWorkRequests+102)0x41093523 Module(ums+3523) (ThreadStartRoutine+139)0x7800c9eb Module(MSVCRT+c9eb) (beginthread+ce)0x77e887dd Module(KERNEL32+87dd) (GetModuleFileNameA+1d1)
RESOLUTION
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
    Date         Time   Version      Size       File name   ---------------------------------------------------------------   04-Oct-2002  11:29  2000.34.4.0      28,944  Dbmssocn.dll   06-Sep-2002  11:25  2000.33.6.0      53,520  Distrib.exe   06-Sep-2002  11:25  2000.33.6.0      98,576  Logread.exe   15-Jan-2003  11:00                   99,336  Opends60.dbg   15-Jan-2003  11:01  2000.37.13.0    160,016  Opends60.dll   06-Sep-2002  11:26  2000.33.6.0     250,128  Rdistcom.dll   06-Sep-2002  11:25  2000.33.6.0      82,192  Replmerg.exe   06-Sep-2002  11:26  2000.33.6.0      78,096  Replres.dll   17-Sep-2002  10:22                    7,941  Securityhotfix.sql   15-Jan-2003  11:01  2000.37.13.0    413,696  Semsys.dll   15-Jan-2003  07:44  2000.37.13.0    114,688  Semsys.rll   06-Sep-2002  11:26  2000.33.6.0     160,016  Snapshot.exe   07-Feb-2003  12:20                   63,834  Sp4_serv_uni.sql   14-Jan-2003  13:03  2000.37.13.0    344,064  Sqlagent.exe   06-Sep-2002  11:25  2000.33.6.0      45,056  Sqlcmdss.dll   21-Feb-2003  07:21  2000.38.20.0     81,920  Sqlmap70.dll   22-Apr-2003  11:49  2000.40.21.0  5,062,928  Sqlservr.exe   04-Oct-2002  11:29  2000.34.4.0      45,328  Ssmsso70.dll   16-Dec-2002  13:06  2000.36.16.0     24,848  Ssnmpn70.dll   26-Sep-2002  08:00                   28,408  Ums.dbg   26-Sep-2002  07:57  2000.33.25.0     57,616  Ums.dll   24-Feb-2003  14:10  2000.38.24.0    151,552  Xpweb70.dll				
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 819773 - Last Review: 01/17/2015 07:17:46 - Revision: 2.4

Microsoft SQL Server 7.0 Service Pack 4

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