This article has been archived. It is offered "as is" and will no longer be updated.
Microsoft Message Queuing (also known as MSMQ) messages may not be sent if both of the following conditions are true:
The send permissions for the Everyone group on a public queue have been removed.
The user who sends the messages belongs to too many groups.
Note The number of the groups may vary.
This problem occurs because a buffer that was passed in a call to NetUserGetGroups was too small for users in many groups.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.