When you move desktop icons, they do not appear correctly

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you use a drag-and-drop operation to move an icon on your desktop, you find that the visual effects do not work correctly. For example, when you drag a desktop icon, the translucent representation of the icon does not follow the mouse pointer. Instead, the icon remains opaque and stationary while you drag the icon, and then the icon reappears in the new location when you release the mouse button.
This problem may occur if both of the following conditions are true:
  • You are using Microsoft Windows XP with Service Pack 1.
  • You have installed a fix that is described in any one of the following Microsoft Knowledge Base articles:
    814135 Incorrect ToolTip text is displayed
    814789 Windows stops responding with "Stop error 0x7F" error message
    817611 A minimized program window that is hung (is not responding) may not be restored correctly and a second minimized window appears
    815304 The computer does not return from hibernation correctly

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size       File name   --------------------------------------------------------------   13-Jun-2003  18:46  5.1.2600.1234   1,676,928  Win32k.sys				
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Article ID: 822137 - Last Review: 01/12/2015 21:56:36 - Revision: 3.0

Microsoft Windows XP Professional, Microsoft Windows XP Home Edition

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