When you use a Japanese 106/109 keyboard, and you connect to a terminal server in a Terminal Services session on a Windows 2000-based client computer, the keyboard may use an English Standard 101/102 keyboard layout instead of the expected Japanese keyboard layout.
This issue may occur if either of the following conditions is true:
- You are using a Universal Serial Bus (USB) Japanese 106/109 keyboard.
- You are using a USB Japanese 106/109 keyboard that is not defined in the Keyboard.inf
This issue occurs if the Plug and Play (PNP) ID of a connected keyboard device is not defined in the Keyboard.inf file. In this scenario, Windows 2000 handles the keyboard as a Human Interface Devices (HID) keyboard device, and it uses the English Standard 101/102 keyboard layout for the HID keyboard device.
To work around this issue, change the keyboard device driver to use a Japanese keyboard that is defined in the Keyboard.inf file on the Terminal Services client computer. To do so, follow these steps:
- Click Start, point to Programs, point to Administrative Tools, and then click Computer Management.
- In the left pane, click Device Manager.
- In the right pane, expand Keyboards, right-click the HID keyboard, and then click Properties.
- Click the Driver tab, and then click Update Driver.
The Upgrade Device Driver Wizard starts.
- Click Next.
- On the Install Hardware Device Drivers page, click Display a list of the known drivers for this device so that I can choose a specific driver, and then click Next.
- On the Select a Device Driver page, click Show all hardware of this device class.
- On the Select a Device Driver page, specify a Japanese keyboard driver. To do so, follow these steps:
- Under Manufacturers, click the manufacturer of the keyboard. For example, click Fujitsu.
- Under Models, click the model that you want. For example, click Fujitsu 109 USB Keyboard.
- Click Next, and then follow the instructions on the remaining pages of the wizard to install the keyboard driver.
- Restart the computer.
For information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
USB keyboard layout incorrectly changes to English 101
Article ID: 822190 - Last Review: April 30, 2007 - Revision: 1.3
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition