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If you delegate control to a domain local group in Microsoft Windows 2000 Server, and then you assign the group the Reset passwords on user accounts permission (the "User-Force-Change-Password" extended right) for an organizational unit (OU), when a member of the group forces a password change for a user in the OU, the following failure audit event is logged in the security event log on the domain controller:
The failure audit event ID 628 does not occur when a global group is delegated the reset password permission to the OU.
The failure audit event ID 628 occurs because the first attempt to change the target account password is submitted by the client computer by using the Kerberos "kpasswd" User Datagram Protocol (UDP) protocol. The "kpasswd" datagram token does not contain domain local group security identifiers (SIDs).The token is sourced in the KRB_AS_REQ/KRB_AS_REP ticket that is obtained during user logon. The server response uses an internal Security Accounts Manager (SAM) function to enumerate group membership for the user. Domain local groups are not returned in this list of account SIDs (the token).
The second attempt is successful (success audit event IDs 642 and 628) because the password change is retried by using the SAM Remote Procedure Call (RPC) interface to set the user password.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
This hotfix requires Windows 2000 Service Pack 3 (SP3) or later.
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.