Scale setting of CAD drawings is not correct when you use metric page settings

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When you set the scale of a Visio drawing to a metric scale by using millimeters, and then import a CAD drawing, the drawing will appear correctly in the preview pane that is generated by the CAD Drawing Properties dialog box. However, the CAD drawing units setting will be in Meters, not in Millimeters, for example, the Custom scale setting will be 1 mm = 300 m, not 1 mm = 200 m. If you set the drawing CAD Drawing Properties dialog box to Millimeters, and then import the drawing, the drawing will appear scaled down to the size of a dot.

Service pack information

This problem is corrected in Microsoft Visio 2002 Service Pack 2.

To resolve this problem, obtain the latest service pack for Microsoft Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867749 How to obtain the latest Visio 2002 service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The Germa version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size      File name        ----------------------------------------------------   17-Jun-2003  11:09  932,352   8506_de_i386_zip.exe				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version      Size       File name        ---------------------------------------------------------   20-May-2003  22:31  10.0.4120.4  2,424,832  Visiodwg.dll
To work around this problem, change the scale in the CAD Drawing Properties dialog box to an appropriate scale setting, and then change the measurement unit from meters to millimeters, for example, 1 mm = 300 mm.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.

Article ID: 822381 - Last Review: 12/08/2015 03:02:03 - Revision: 3.5

Microsoft Visio 2002 Professional Edition, Microsoft Visio 2002 Standard Edition

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