You are currently offline, waiting for your internet to reconnect

Picture placeholder that contains a red X appears when you open an Office 2000 document in Office 2007 or Office 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you open a Microsoft Office 2000 document in a Microsoft Office 2003 or in a Microsoft Office 2007 program, an image placeholder that contains a red X may appear.
CAUSE
This problem may occur when the document contains a damaged Joint Photographic Experts Group (JPEG or JPG) image. To help block potential security problems, when Office detects any file corruption, the image appears as a red X.
WORKAROUND
To work around this issue, insert an undamaged copy of the JPEG image. Another workaround is upgrading to Windows 7 and Office 2010 as this issue is not seen with this setup. In Windows XP and Office 2010, however, the image appears as a black box.
OfficeQFE 8081 off2003 xl2003 ppt2003 wd2003 OFF2007
Properties

Article ID: 822517 - Last Review: 11/17/2011 20:43:00 - Revision: 6.0

  • Microsoft Office Professional Edition 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Word 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2007 with Business Contact Manager
  • Microsoft Office OneNote 2007
  • Microsoft Office Excel 2007
  • kbprb KB822517
Feedback