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You receive a "The application failed to initialize properly (0xc0150002)" error message when you start an Office 2003 program on a Windows XP Professional-based computer

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Symptoms
When you start an Office 2003 program on a Microsoft Windows XP Professional-based computer, you may receive the following error message:
The application failed to initialize properly (0xc0150002). Click on OK to terminate the application.
Cause
This behavior may occur if you install Office 2003 and Windows XP Service Pack 1a (SP1a) on your computer, and do any of the following:
  • You upgrade your Windows XP Home-based computer to Windows XP Professional.
  • You reinstall Windows XP on your computer.
  • You perform a repair of Windows XP on your computer.
In this scenario, when you start an Office 2003 program, you may receive the error message that is described in the "Symptoms" section.
Resolution
To resolve this behavior, after you upgrade your Windows XP Home-based computer to Windows XP Professional, or you perform a reinstall or repair of Windows XP, reinstall Windows XP SP1a on your computer.

After you reinstall the service pack, restart your computer.
More information
For additional information about how to obtain the latest Windows XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack

For additional information about how to perform an in-place upgrade (reinstallation) of Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

978788 How to perform an in-place upgrade (reinstallation) of Windows XP
off2003
Properties

Article ID: 822520 - Last Review: 02/12/2014 09:22:00 - Revision: 3.0

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Access 2003
  • kbprogramming kberrmsg kbprb KB822520
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