Article ID: 822520 - View products that this article applies to.
When you start an Office 2003 program on a Microsoft Windows XP Professional-based computer, you may receive the following error message:
The application failed to initialize properly (0xc0150002). Click on OK to terminate the application.
This behavior may occur if you install Office 2003 and Windows XP Service Pack 1a (SP1a) on your computer, and do any of the following:
To resolve this behavior, after you upgrade your Windows XP Home-based computer to Windows XP Professional, or you perform a reinstall or repair of Windows XP, reinstall Windows XP SP1a on your computer.
After you reinstall the service pack, restart your computer.
For additional information about how to obtain the latest Windows XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/EN-US/ )How to Obtain the Latest Windows XP Service Pack
For additional information about how to perform an in-place upgrade (reinstallation) of Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/978788 / )How to perform an in-place upgrade (reinstallation) of Windows XP
Article ID: 822520 - Last Review: February 12, 2014 - Revision: 3.0