Fix Runtime Errors in Internet Explorer

What is a Runtime Error?
A runtime error is a software or hardware problem that prevents Internet Explorer from working correctly. Runtime errors can be caused if a website uses html code that is not compatible with the web browser functionality.

Which runtime error do you need to fix?

The solution to "runtime error" messages in Internet Explorer is different depending on the type of runtime error that you receive.

Note This article provides a resolution only for an error message that looks like the following:
A Runtime Error has occurred.
Do you wish to Debug?
Line: line number
Error: nature of script error


Fix it for "Runtime you wish to Debug"

Because this type of error message does not apply to you, you can prevent it from appearing. To do this automatically, click the Fix this problem link. Then click Run in the File Download dialog boxes, and follow the steps in the Disable Microsoft Internet Explorer Script Debugging Wizard.

Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Now go to the "Did this fix the problem" section.

Let me fix "Runtime you wish to Debug" myself

Because this type of error message does not apply to you, you can prevent it from appearing. To do this, follow these steps in Internet Explorer:
  1. Click the Tools button , and then click Internet Options. Or, press ALT+T, and then press O.
  2. In the Internet Options dialog box, click the Advanced tab.
  3. Click to select the Disable script debugging (Internet Explorer) and Disable script debugging (Other) check boxes, and then click to clear the Display a notification about every script error check box.

    Disable script errors check boxes

  4. Click OK to close the Internet Options dialog box.
Now go to the "Did this fix the problem?" section.
Did this fix the problem?
To see whether this fixed the problem, open, or refresh, the Web site that caused the error.
  • If the Web site displays and works correctly, and if the runtime error message does not reappear, then you are finished. Be aware that you may still receive a notification about the Web page error in the Internet Explorer status bar . However, you can just ignore the Web page error. If this computer has multiple users, you might also need to log on as another user and repeat these steps for other users.
  • If the Web site still does not display or work correctly, the problem may be with the Web site itself. But to test this, either you must have access to another computer, or your computer must be set up for multiple users. If you have access to another computer, try to view the page from that other computer. If your computer is set up for multiple users, log on as another user, and then try to view the page again.
    • If the Web site displays and works correctly when you try a different computer or log on as another user, then the problem for your computer or for your logon might be with your Internet Explorer configuration. To fix this, go to the "Similar problems and solutions" section.
    • If the Web site still does not display or work correctly, then the problem is likely with the Web page itself. So you might want to contact the owner of the Web page to ask them to fix the problem.
Similar problems and solutions
If you experience any of the following problems, try resetting Internet Explorer or guided help for Internet Explorer:
  • Web sites do not display or work correctly for you.
  • You cannot open Internet Explorer.
  • You receive an error message that resembles the following:

    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program: C:\Program files\Internet Explorer\Iexplore.exe
    Abnormal program termination
If after you use guided help for Internet Explorer, Web sites still do not display or work correctly, then contact support for Internet Explorer

If you continue to receive script errors on multiple Web sites, view Knowledge Base article 308260 for additional troubleshooting information.
More information
If you have the error message below, reset Internet Explorer settings

For General Run Time error troubleshooting, visit the following Microsoft Website:
fixit fix it msie ie iexplore runtime error script error VBScript JScript object missing object doesn't support this property or method scripting off2003

Article ID: 822521 - Last Review: 03/31/2015 08:24:00 - Revision: 17.0

  • Microsoft Internet Explorer 6.0
  • Windows Internet Explorer 7
  • Windows Internet Explorer 8
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