Event ID 2085 "Unable to Create Message File ..."

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SYMPTOMS
Microsoft Message Queue Server (MSMQ) storage files may unexpectedly accumulate in the %windir%\system32\msmq\storage directory on a remote MSMQ server when applications perform remote reads against the server. If this problem occurs, an event log error similar to the following event log is logged in the event viewer:


Event Type: Error
Event Source: MSMQ
Event Category: Kernel
Event ID: 2085Date: 6/10/2003
Time: 1:05:48 PM
User: N/A
Computer: MSMQServer
Description:

Unable to create message file D:\STORAGE\r000001e4.mq. There is insufficient disk space or memory.

CAUSE
This problem occurs if MSMQ server uses the wrong queue handle when it closes the cursor.
RESOLUTION

Hotfix Information for Windows 2000

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix does not have any prerequisites.

Restart Requirement

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix replaces all previous MSMQ 2.0 hotfixes. The file version of Mqqm.dll can be used to determine the latest version.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name   --------------------------------------------------------------   19-Jun-2003  20:25  5.0.0.778         281,360  Mq1repl.dll         17-Jun-2003  17:33  5.0.0.778          14,096  Mq1sync.exe   26-Mar-2003  16:27  5.0.0.774          75,536  Mqac.sys   19-Jun-2003  20:25  5.0.0.773         217,360  Mqads.dll   30-Oct-2002  16:43  5.0.0.761          25,360  Mqbkup.exe   19-Jun-2003  20:25  5.0.0.778          76,560  Mqdscli.dll   19-Jun-2003  20:25  5.0.0.773          42,256  Mqdssrv.dll         21-Oct-2002  20:31  5.0.0.759          98,064  Mqmig.exe           19-Jun-2003  20:25  5.0.0.759         265,488  Mqmigrat.dll   19-Jun-2003  20:25  5.0.0.740         222,480  Mqoa.dll   19-Jun-2003  20:25  5.0.0.762           8,464  Mqperf.dll   19-Jun-2003  20:25  5.0.0.778         428,816  Mqqm.dll            19-Jun-2003  20:25  5.0.0.778         102,672  Mqrt.dll   19-Jun-2003  20:25  5.0.0.776          70,928  Mqsec.dll   19-Jun-2003  20:25  5.0.0.769         400,656  Mqsnap.dll   19-Jun-2003  20:25  5.0.0.762          23,824  Mqupgrd.dll         19-Jun-2003  20:25  5.0.0.778         110,864  Mqutil.dll   19-Jun-2003  20:25  5.0.0.748          64,784  Msmq.cpl

Hotfix Information for Windows NT 4.0

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows NT 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name   --------------------------------------------------------------   23-Sep-2002  08:51                     11,163  Crdbsp7.sql   23-Sep-2002  08:50                     19,968  Mq2ndnd.exe         02-Jul-2003  08:02  1.0.0.337          61,584  Mqac.sys   23-Sep-2002  08:27  1.0.0.336          34,064  Mqcertui.dll        02-Jul-2003  08:02  1.0.0.337          34,064  Mqdbmgr.dll         02-Jul-2003  08:02  1.0.0.337          59,152  Mqdscli.dll         02-Jul-2003  08:02  1.0.0.337          56,592  Mqdssrv.dll         02-Jul-2003  08:02  1.0.0.337         227,088  Mqis.dll            02-Jul-2003  08:02  1.0.0.337          16,144  Mqkeyhlp.dll        02-Jul-2003  08:02  1.0.0.337         142,096  Mqoa.dll            02-Jul-2003  08:02  1.0.0.337           8,464  Mqperf.dll          02-Jul-2003  08:02  1.0.0.337         509,200  Mqqm.dll            02-Jul-2003  08:02  1.0.0.337         110,352  Mqrt.dll            23-Sep-2002  08:45  1.0.0.336       1,831,320  Mqsetup.dll         02-Jul-2003  08:02  1.0.0.337          14,096  Mqsvc.exe           02-Jul-2003  08:02  1.0.0.337         106,768  Mqutil.dll          23-Sep-2002  08:27  1.0.0.336          62,224  Msmq.cpl
REFERENCES
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
For more information about other causes of Event ID 2085, click the following article numbers to view the articles in the Microsoft Knowledge Base:
810507 Error 0xc00e0027 when you send or receive a Microsoft Message Queue Server message
811308 How to increase the kernel memory threshold
Properties

Article ID: 822835 - Last Review: 02/27/2014 18:44:15 - Revision: 7.4

  • Microsoft Message Queue Server 1.0
  • Microsoft Message Queuing 2.0
  • kbnosurvey kbarchive kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB822835
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