Article ID: 823154 - View products that this article applies to.
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When you bookmark a number of ListNum fields, and then use those bookmarks as cross-references to the text of the bookmark, all the cross-references appear the same.
Note This problem also occurs when you insert the bookmark with a reference (REF) field.
Service Pack InformationThis problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/307841/ )How to obtain the latest Office XP Service Pack
How to Obtain the HotfixThis issue is fixed in the Word 2002 Post-Service Pack 2 Hotfix Package July 11, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/823339/ )Availability of the Word 2002 Post-Service Pack 2 Hotfix Package: July 11, 2003
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.