Article ID: 823302 - View products that this article applies to.
When you try to run the Windows XP Disk Cleanup tool, it may stop responding.
This problem occurs because you have a corrupted temporary file on the computer.
How to remove temporary filesTo resolve this problem, delete all the files in the current user's Temp folder, and then delete all the user's temporary Internet files. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/310312/ )Description of the Disk Cleanup Tool in Windows XP
Article ID: 823302 - Last Review: August 25, 2010 - Revision: 2.0