"Cannot Open Volume for Direct Access" error message when Chkdsk runs at startup

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

When you schedule the Chkdsk utility to run at startup, you may receive an error message that is similar to the following when you restart the computer:
Cannot open volume for direct access.
The type of the file system is NTFS.
IFSUTIL: Can't open drive. Status returned = c0000043.
Windows has finished checking the disk.
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Article ID: 823439 - Last Review: 10/09/2011 19:39:00 - Revision: 3.0

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • kbtshoot kbwinxpsp2fix kberrmsg kbpending kbfix kbbug KB823439