The Telephony Application Service may stop, and you may hear a dial tone instead of the voice prompt that you expected in the .NET Framework 1.1

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When you run a Web application in the Microsoft .NET Framework 1.1 with a QA control that plays a prompt, the Telephony Application Service may stop. Additionally, you may hear a dial tone instead of the voice prompt that you expected.
This problem occurs when you use the following Microsoft JScript .NET script command in the QA client method:

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next .NET Framework 1.1 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version           Size    File name--------------------------------------------------------------------21-Feb-2003  15:26  7.10.3052.4       716,800  Microsoft.jscript.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 823535 - Last Review: 01/17/2015 07:47:36 - Revision: 1.4

  • Microsoft .NET Framework 1.1
  • Microsoft JScript .NET
  • kbnosurvey kbarchive kbnetframe110presp1fix kbbug kbfix kbqfe KB823535