Error occurred during http request {"data":"","status":0,"config":{"method":"GET","transformRequest":[null],"transformResponse":[null],"url":"https://dgps.support.microsoft.com/api/v1/AutoSuggestion?SearchTerm=&OSName=Windows 8&Culture=en-us","headers":{"Accept":"application/json, text/plain, */*"},"startTime":1446394248391},"statusText":""} https://preview.support.microsoft.com/bundles/jslibraries?v=7zWNoRr1mHRbVzieg2FG-DPR0MvOgfYmV0WRO-0N0CM1:1 The preview image is fuzzy or jagged in the File Open dialog box in PowerPoint 2007, PowerPoint 2003, and PowerPoint 2002

The preview image is fuzzy or jagged in the File Open dialog box in PowerPoint 2007, PowerPoint 2003, and PowerPoint 2002

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
Symptoms
When you click Open on the File menu, and then look through your presentations in the File Open dialog box, the preview image in the Preview pane appears fuzzy or jagged.
Cause
Because of changes in how the preview image is saved in Microsoft Office PowerPoint 2007, in Microsoft Office PowerPoint 2003, and in Microsoft PowerPoint 2002, the preview image File Open dialog box is more difficult to read than in PowerPoint 2000 and earlier versions.
Workaround
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this behavior, follow the steps for your version of PowerPoint.

PowerPoint 2007

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\PowerPoint\Options
  3. On the Edit menu, point to New, and then click DWORD value.
  4. Type Preview Picture Precision, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Click Decimal in the Base area.
  7. Type 320, and then click OK.
  8. Exit Registry Editor.

PowerPoint 2003

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\PowerPoint\Options
  3. On the Edit menu, point to New, and then click DWORD value.
  4. Type Preview Picture Precision, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Click Decimal in the Base area.
  7. Type 320, and then click OK.
  8. Exit Registry Editor.

PowerPoint 2002

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\PowerPoint\Options
  3. On the Edit menu, point to New, and then click DWORD value.
  4. Type Preview Picture Precision, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Click Decimal in the Base area.
  7. Type 320, and then click OK.
  8. Exit Registry Editor.
The default value for Preview Picture Precision is the decimal value 160. This registry change doubles the size of the preview image. This increases the image quality.

Note This registry key is documented in the Regkey.xls file included in the Office Resource Kit.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
kbnoOfficeAlertID PPT PPT10 PPT11 PPT2002 PPTXP PPT2003 PPT2007 PPT12 illegible poor blurry
Properties

Article ID: 823813 - Last Review: 01/12/2015 22:07:31 - Revision: 5.0

  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Office PowerPoint 2007
  • kbnosurvey kbarchive kbdisplay kbregistry kbopenfile kbprb kbgraphic kbnofix KB823813
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