Availability of the Word 2002 Post-Service Pack 2 Hotfix Package: August 9, 2003

This article has been archived. It is offered "as is" and will no longer be updated.
SUMMARY
This article describes the Microsoft Word 2002 issues that are fixed in the Word 2002 Post-Service Pack 2 Hotfix package that is dated August 9, 2003.

Issues that are fixed in the hotfix package

The following issues are fixed in this hotfix package.
  • 823777 Quotation marks in Chinese document change to different characters
  • 827488 Text may be missing when you view a Word document in different views or when you scroll the document in Word 2002
The following issue is also fixed in this hotfix package. The following issue was not previously documented in a Microsoft Knowledge Base article.
  • When you select the body of a document and then press F9 to update fields, only the first occurrence of a NUMPAGES field is updated. If your document body contains multiple NUMPAGES fields, and you then press F9 a second time, the second NUMPAGES field is updated. If you press F9 a third time, the third NUMPAGES field is updated, and so on.
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MORE INFORMATION

Service pack information

This problem was first corrected in Microsoft Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

  • The optimized version of this hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed. For more information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:
    325671 Description of the Office XP Service Pack 2 (S)
  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but Microsoft does not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You must create or modify registry keys to use the hotfixes that are contained in this package.

To activate the fix described in Microsoft Knowledge Base article 823777, you must create or modify the EnsureEmitSmartQuote value.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
823777 Quotation marks in Chinese document change to different characters


To activate the fix that is described in Microsoft Knowledge Base article 827488, you must create or modify the AlternateTableHeightLayout value.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
827488 Text may be missing when you view a Word document in different views or when you scroll the document in Word 2002


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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name       ------------------------------------------------------------------------   09-Aug-2003  22:44  8,298,700  Winwordff.msp  (Full-file/administrative)   09-Aug-2003  21:33  2,993,780  Winwordop.msp  (Optimized)
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version      Size        File name   --------------------------------------------------------   09-Aug-2003  03:18  10.0.5605.0  10,603,064  Winword.exe
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES
For more information about the standard terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Article ID: 823972 - Last Review: 02/27/2014 18:44:27 - Revision: 4.2

  • Microsoft Word 2002 Standard Edition
  • kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbfix kbofficexppresp3fix kbhotfixrollup KB823972
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