Article ID: 824094 - View products that this article applies to.
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If you right-click the name in the To box of an e-mail message to view the properties of the addressee, and then you close the Properties dialog box, the text that was in the Subject box of the e-mail message disappears.
This problem occurs if you click Check Names after you type the name of the addressee in the To box of the e-mail message.
To work around this problem, let the AutoComplete feature resolve the e-mail address for the addressee if one of the following conditions is true:
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.