You are currently offline, waiting for your internet to reconnect

You receive an "Outlook is retrieving data" message repeatedly in Outlook

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you work offline, you may receive following message several times:
Outlook is retrieving data from the Microsoft Exchange Server server_name.
CAUSE
This behavior occurs when your connection to your Exchange Server is through RPC/HTTP transport protocol. Outlook cannot detect global catalog connections directly to the Exchange Server; Outlook can detect only global catalog connections to your RPCProxy server. As each global catalog connection to the RPCProxy server, you receive the warning message that is described in the "Symptoms" section of this article.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
When you receive the warning message, you can cancel the request or minimize the message until Outlook closes the message automatically.

To determine the status for each of the servers that you are connected to, follow these steps:
  1. In the notification area, right-click the Network Connection icon for the server you want to check.
  2. Click Status.
  3. On the General tab, note the Connection values.
  4. Repeat steps 1 through 3 for each server that you have a connection to.
OL11 OL2003 systray system tray OL2007
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Article ID: 824118 - Last Review: 01/22/2007 19:50:44 - Revision: 3.2

  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2007 with Business Contact Manager
  • kbconfig kbappcompatibility kbprb kbnofix KB824118
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