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During a Lightweight Directory Access Protocol (LDAP) search, the Local Security Authority Sub-System (LSASS) may cause an access violation.
The following event message may appear in the Directory Services log:
Event Type: Warning Event Source: NTDS General Event Category: Internal Processing Event ID: 1173 Date: 7/8/2003 Time: 9:08:17 AM User: User_Name Computer: Computer_Name Description:Internal event: Exception c0000005 has occurred with parameters 757b5954 and 0 (Internal ID 0).
This problem may occur if you have installed Microsoft Windows 2000 Service Pack 4.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To install this fix, you must have installed Windows 2000 Service Pack 4.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.