Article ID: 824611 - View products that this article applies to.
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When you try to install a Windows component, you may receive a message that is similar to the following, where version is the version of your Windows operating system:
When you insert the CD-ROM and then click OK, you receive the same message again. You may not be able to locate the Windows installation files.
Note Because this issue most frequently occurs with a Microsoft Windows Millennium Edition (Me) or a Microsoft Windows 98 guest operating system, this article assumes that you are using either of these guest operating systems.
This issue may occur if the drive structure of your virtual machine, or the location of the Windows installation files on your virtual machine, has changed. For example, your CD-ROM or DVD-ROM drive may have been drive D when Windows was installed. However, if additional virtual drives are connected (such as drive D and drive E), the CD-ROM or DVD-ROM drive may become drive F. In this scenario, Windows searches for the installation files in the D:\Win9x folder, even though the files may now be located in the E:\Win9x folder or in the F:\Win9x folder.
To resolve this issue, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps. .
Article ID: 824611 - Last Review: January 17, 2015 - Revision: 2.2