Article ID: 824968 - View products that this article applies to.
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When you start a virtual machine in Virtual PC, the print spooler starts, and the virtual machine and the guest operating system stop responding (hang).
This behavior occurs if there is a damaged print job in the virtual machine's print queue. The print job may have been damaged if Virtual PC or your Macintosh computer abruptly stopped, or if Virtual PC experienced an interruption that caused it to stop responding.
To resolve this behavior, delete the damaged print job file from the Virtual PC Print Spooler folder.
Mac OS 9To remove the damaged print job from Mac OS 9, follow these steps:
Mac OS XTo remove the damaged print job from Mac OS X, follow these steps:
Article ID: 824968 - Last Review: January 7, 2015 - Revision: 1.0