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You receive a “This file cannot be opened because it was created with a newer or unrecognized version of Visio” error message when you try to open a Visio drawing in Visio 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
In Microsoft Office Visio 2002, when you try to open a Visio drawing that was created in Microsoft Office Visio 2003, you may receive the following error message:
<path>\filename.vsd
This file cannot be opened because it was created with a newer or unrecognized version of Visio. For Visio upgrade information, visit http://www.microsoft.com/office/visio.
CAUSE
This problem may occur if all the following conditions are true:
  • You open an embedded object in Visio 2003.
  • In the new Visio window, you save the embedded object as Visio 2002 Drawing (*.vsd).
  • You try to open the Visio 2002 Drawing file in Visio 2002.
WORKAROUND
To work around this problem, open the embedded object in Visio and save the embedded drawing as Drawing (*.vsd). To do this, follow these steps:
  1. Open the Visio 2003 document that contains the embedded object.
  2. Right-click the embedded object, point to Visio Object, and then click Open.
  3. In the new Visio window, on the File menu, click Save Copy As.
  4. In the Save Copy As dialog box, change the Save as type box to Drawing (*.vsd), type a file name in the File name box, and then click Save.
  5. On the File menu, click Exit & Return to Drawing.
  6. In Visio 2003, open the drawing that you saved in step 4.
  7. On the File menu, click Save As.
  8. In the Save As dialog box, change the Save as type box to Visio 2002 Drawing (*.vsd), type a file name in the File name box, and then click Save.
  9. In Visio 2002, open the file that you saved in step 8.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870571 "This file cannot be opened because it was created with a newer or unrecognized version of Visio" error message when you try to open a Visio drawing
visio2003
Properties

Article ID: 826416 - Last Review: 07/27/2006 20:38:39 - Revision: 3.4

  • Microsoft Office Visio Professional 2003
  • Microsoft Office Visio Standard 2003
  • kbprb KB826416
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