This article describes the Microsoft Office XP issue that is fixed in the Microsoft Office XP Post-Service Pack 2 Hotfix package that is dated September 4, 2003.
Issues That Are Fixed in the Hotfix Package
The following issue is fixed in this hotfix package, but it was not previously documented in a Microsoft Knowledge Base article.
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- When you shutdown the Japanese version of Microsoft Windows 2000, you are prompted to wait 30 seconds while a process ends. This behavior occurs multiple times before the computer finally shuts down.
This behavior occurs because the Input Method Editor system that is included with Japanese language edition of Office XP is still running in the background during shutdown.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.back to the topPrerequisites
back to the topRestart Information
- This hotfix requires Microsoft Windows Installer 2.0 or later.
For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
You must restart your computer after you apply this hotfix.back to the topHotfix Replacement Information
This hotfix is not replaced by any later hotfix.back to the topRegistry Information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.back to the topHotfix File Information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Size File name ---------------------------------------- 2003-Sep-04 11:35 3,436,724 Msctf.msp
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:
Date Time Version Size File name ------------------------------------------------------ 2003-Aug-07 20:02 5.1.2409.36 28,6208 Msctf.dllNote
For more information about how to install this hotfix, see the Readme.txt file that is included in the package.back to the top