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Error message occurs when you close a file or a presentation in PowerPoint: "PowerPoint has encountered an error and must close"

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you close a file or a presentation in Microsoft Office PowerPoint, you may receive an error message that resembles the following error message:
PowerPoint has encountered an error and must close.
The module Vbe6.dll may be referenced in the error message or in the error report.

For Microsoft PowerPoint 2002 and for Microsoft Office PowerPoint 2003

To resolve this problem, follow these steps:
  1. Exit PowerPoint.
  2. Click Start, click Search, and then click All files and folders.
  3. Type Vbe6.dll as the file name, and then click Search.
  4. Click Start, and then click Run.
  5. Type regsvr32 /u in the Open box. Make sure that you include a trailing space after the "/u".
  6. Drag the Vbe6.dll file from the Program Files\Common Files\Microsoft Shared\Vba\Vba6 folder in the Search Results box to the Open box after the "/u". The text in theOpen box now resembles the following text:
    regsvr32 / u "C:\Program Files\Common Files\Microsoft Shared\Vba\Vba6\Vbe6.dll"
  7. Click OK. You receive a message that states that the operation succeeded. Click OK.
  8. In the Search window, right-click the Vbe6.dll file that you used in step 6, and then click Rename.
  9. Rename the file to Vbe6.old, and then close the Search window.
  10. Start PowerPoint.
  11. If you are prompted to repair the installation, click No.
  12. On the Tools menu, point to Macro, and then click Visual Basic Editor.
  13. Click Yes when you are prompted to repair.

Article ID: 827319 - Last Review: 12/08/2015 04:26:13 - Revision: 3.0

Microsoft Office PowerPoint 2003, Microsoft PowerPoint 2002 Standard Edition

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