You receive an "Unknown Error" error message when you update your project plan in Microsoft Project Web Access

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When you select to update the time that is entered for tasks in your project as the project manager in Microsoft Project Web Access (PWA), you may receive the following error message:
Unknown Error
If you close your project in PWA, you may be prompted to save the file as Mspj.mtm.

How to Obtain the Hotfix

This issue is fixed in the Microsoft Project 2002 Hotfix Package that is dated September 10, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
827151 Microsoft Project 2002 Hotfix Package: September 10, 2003
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Article ID: 828867 - Last Review: 01/17/2015 16:10:47 - Revision: 3.2

  • Microsoft Project 2002 Standard Edition
  • kbnosurvey kbarchive kbqfe kbhotfixserver kberrmsg kbbug kbfix KB828867