Error occurred during http request {"data":"","status":0,"config":{"method":"GET","transformRequest":[null],"transformResponse":[null],"url":"https://dgps.support.microsoft.com/api/v1/AutoSuggestion?SearchTerm=&OSName=Windows 8&Culture=en-us","headers":{"Accept":"application/json, text/plain, */*"},"startTime":1446341208755},"statusText":""} https://preview.support.microsoft.com/bundles/jslibraries?v=7zWNoRr1mHRbVzieg2FG-DPR0MvOgfYmV0WRO-0N0CM1:1 Description of Office 2003 hotfix package: March 5, 2004

Description of Office 2003 hotfix package: March 5, 2004

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Summary
This article describes the Microsoft Office 2003 issues that are fixed in the Microsoft Office 2003 hotfix package that is dated March 5, 2004.

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Issues that are fixed in the hotfix package

The following issues are fixed in this hotfix package, but they were not previously documented in a Microsoft Knowledge Base article:
  • When you use a Lotus driver through a System Data Source Name (DSN) to connect to a data source for a mail merge in Microsoft Word 2002, Word 2002 may quit unexpectedly, and you receive the following error message:
    Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.
    When you view the details of the error message, you receive an error signature that is similar to one of the following:
    App Name     App Version  Module Name  Module Version  Offset---------------------------------------------------------------Winword.exe  10.0.4219.0  Mso.dll      10.0.4219.0     00005ae9Winword.exe  10.0.4219.0  Mso.dll      10.0.5215.0     00017d52
  • In a Microsoft Office 2003 program, if you try to open or to save to a folder that is a redirected drive on a Microsoft Windows Server 2003 computer that is running Terminal Services, you cannot open the folder on the client computer.
  • If your local computer policy has the function keys F1 through F11 turned off (11 function keys in total), you may not be able to type the lower case characters "p" through "z" (11 characters in total).
  • When the Windows Image Acquisition (WIA) service and your TWAIN device both use the same device name, the Windows Image Acquisition (WIA) service is started regardless of the device that you select when you try to insert a picture from a scanner or from a camera in a Microsoft Office program.
  • When you run a custom program in Microsoft Office Word 2003 that converts many Word documents (*.doc) to Rich Text Format (*.rtf) files, Word 2003 may run out of memory.
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More information

Service pack information

This problem was first corrected in Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

You must have Microsoft Office 2003 or one of its programs installed to install this hotfix package.

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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
835704 Office 2003 hotfix package: March 18, 2004


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Registry information

You do not have to create or to modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:
   Date         Time   Version      Size       File name   -----------------------------------------------------------------------   05-Mar-2004  07:40  11.0.6201.0  6,637,800  Office2003-kb830001-glb.exe

Microsoft Windows Installer MSP file information:
   Date         Time   Size       File name   --------------------------------------------------------------------------------   05-Mar-2004  07:06  9,371,648  Mso11-fullfile-glb.msp (full-file/administrative)   05-Mar-2004  04:56  4,991,488  Mso11-binary-glb.msp (optimized)

After you install the hotfix , the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version      Size        File name   ------------------------------------------------------   17-Feb-2004  10:14  11.0.6201.0  12,168,896  Mso.dll

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Additional notes

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References
For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
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Off2003
Properties

Article ID: 830001 - Last Review: 01/07/2015 18:57:25 - Revision: 5.0

  • Microsoft Office Access 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office InfoPath 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbfix kbhotfixrollup kboffice2003presp1fix KB830001
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