Article ID: 830085 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to upgrade from Microsoft Windows XP Home Edition to Microsoft Windows XP Professional, you may receive the following error message:
The file igfxext.exe on Intel Extreme Graphics Windows 2000/XP Installation Disk is needed.
This issue occurs because all the following conditions are true:
To work around this issue, follow these steps:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For information about your hardware manufacturer, visit the following Web site:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.