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In Microsoft SharePoint Portal Server 2001, when you click Click here for Detailed Log to view the gatherer log during an incremental update or during a full update of the index for a content source, you may receive an error message on the UpdateLog.asp page that is similar to the following:
MSSearch.GatherLogStat.1 (0x800700CE) The filename or extension is too long. /WorkspaceName/portal/resources/UpdateLog.asp, line LineNumber
This problem may occur if you view the gatherer log when either an incremental update or a full update of the index for a content source is in progress and one or more log entries is not yet fully written to the gatherer log.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 2a.
You may have to restart the computer after you apply this update.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 05-Mar-2004 10:59 10.145.6011.38 69,632 Spsqfe.exe 25-Feb-2004 17:30 209 Spsqfe.inf 18-Feb-2004 11:27 10.145.6011.37 843,776 Msstools.dll 18-Feb-2004 11:32 2,092,366 Defaultworkspace.cab
To work around this problem, wait for the update of the index to complete before you view the gatherer log.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.