Article ID: 830914 - View products that this article applies to.
When you try to start Microsoft Office Outlook 2007 or Microsoft Office Outlook 2003, and you have your e-mail account setup for a Microsoft Exchange Server, you may receive the following error message:
For more information, see Help and Support Center at
A system component, RPC, required by Outlook to connect to the e-mail server is not configured properly. For more information, contact your system administrator.
This behavior may occur when any of the following registry values are missing in the Microsoft Windows Registry.
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To resolve this problem, follow these steps:
Article ID: 830914 - Last Review: September 3, 2013 - Revision: 4.0