Article ID: 830993 - View products that this article applies to.
Some Microsoft Windows XP client computers do not receive an IP address or may be assigned the same IP address from the Dynamic Host Configuration Protocol (DHCP) server. This problem may occur more frequently if many Windows XP client computers restart after a power outage. When this problem occurs, the DHCP scope may be exhausted prematurely.
This problem occurs because the Windows XP client computers try to use the same transaction ID to request an IP address from the DHCP server.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have Windows XP Service Pack 1 installed to apply this hotfix.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Operating system ------------------------------------------------------------------------------------------- 21-Oct-2003 21:18 5.1.2600.1309 99,840 Dhcpcsvc.dll Windows XP 32-bit edition 21-Oct-2003 21:08 5.1.2600.1309 308,736 Dhcpcsvc.dll IA-64 Windows XP 64-bit edition 21-Oct-2003 21:18 5.1.2600.1309 99,840 Wdhcpcsvc.dll x86 Windows XP 64-bit edition
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft Software updates
Article ID: 830993 - Last Review: October 27, 2005 - Revision: 1.6