Message Queuing 3.0 may cause a process to stop responding

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The handle count for a process that uses Microsoft Message Queuing 3.0 in Microsoft Windows Server 2003 may increase significantly, and the system may stop responding.
Diagnostic tracing is initialized at the beginning of the DllMain function in both the Mqrt.dll file and the Mqsec.dll file. This problem occurs if the DllMain function fails for any reason.

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name   ----------------------------------------------------------------------------------------------   13-Nov-2003  18:30           545,848  Windowsserver2003-kb831844-x86-enu-symbols.exe     13-Nov-2003  18:37           934,968  Windowsserver2003-kb831844-x86-enu.exe     13-Nov-2003  19:38  5.2.1722.102      146,432  Mqad.dll            13-Nov-2003  19:38  5.2.1722.102      192,000  Mqads.dll           13-Nov-2003  19:38  5.2.1722.102        9,728  Mqcertui.dll        13-Nov-2003  19:38  5.2.1722.102       31,232  Mqdbodbc.dll        13-Nov-2003  19:38  5.2.1722.102       47,616  Mqdscli.dll         13-Nov-2003  19:38  5.2.1722.102       48,128  Mqdssrv.dll         13-Nov-2003  19:38  5.2.1722.102       44,544  Mqgentr.dll         13-Nov-2003  19:38  5.2.1722.102       28,160  Mqise.dll           13-Nov-2003  19:38  2001.12.4720.97    71,680  Mqlogmgr.dll        13-Nov-2003  19:38  5.2.1722.102      777,216  Mqqm.dll            13-Nov-2003  19:38  5.2.1722.102      169,472  Mqrt.dll            13-Nov-2003  19:38  5.2.1722.102      117,248  Mqrtdep.dll         13-Nov-2003  19:38  5.2.1722.102      133,632  Mqsec.dll           25-Oct-2003  00:22                        271  Branches.inf   13-Nov-2003  20:12                     13,864   13-Nov-2003  19:49                        354  Updatebr.inf   13-Nov-2003  19:50                      7,096  Update_rtmqfe.inf 
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
More information
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages

Article ID: 831844 - Last Review: 12/28/2014 22:06:48 - Revision: 3.0

  • Microsoft Message Queuing 3.0
  • kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbwinserv2003presp1fix KB831844