A Stop error in Mrxdav.sys occurs, or your computer restarts, when you try to open a file on a network share on a Microsoft Windows XP Professional-based computer
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When you try to open a file on a shared network subfolder on a Microsoft Windows XP Professional-based computer by using Web Distributed Authoring and Versioning (WebDAV), you may receive a Stop error in Mrxdav.sys on a blue screen, or your computer may immediately restart.
This problem may occur if the total length of the path exceeds the MAX_PATH limit. This limit is defined as 260 characters.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Architecture ----------------------------------------------------------------------------------- 25-Nov-2003 17:33 188.8.131.52 690,272 Windowsxp-kb832143-ia64-enu.exe 64-bit 25-Nov-2003 17:31 184.108.40.206 368,736 Windowsxp-kb832143-x86-enu.exe 32-bit
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MRxDAVPrecompleteUserModeQueryDirectoryRequest bluescreen STOP
Article ID: 832143 - Last Review: 12/08/2015 05:25:35 - Revision: 2.1
Microsoft Windows XP Professional
- kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbclientserver kbclient kberrmsg kbnetwork kbdrwatson kbusage kbinterop kbqfe kbfix kbbug KB832143