Article ID: 832336 - View products that this article applies to.
When you use a Microsoft Windows Server 2003-based computer, the following Stop error message may appear on a blue screen:
This problem occurs because of memory corruption in an I/O Request Package (IRP) list.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform -------------------------------------------------------------------------- 01-Dec-2003 23:04 5.2.3790.107 2,407,424 Ntkrnlmp.exe x86 01-Dec-2003 22:35 5.2.3790.107 2,064,384 Ntkrnlpa.exe x86 01-Dec-2003 22:35 5.2.3790.107 2,107,392 Ntkrpamp.exe x86 01-Dec-2003 23:07 5.2.3790.107 2,206,720 Ntoskrnl.exe x86 25-Oct-2003 00:22 271 Branches.inf x86 02-Dec-2003 02:45 10,687 Kb832336.cat x86 02-Dec-2003 02:33 354 Updatebr.inf x86 02-Dec-2003 02:34 6,646 Update_rtmqfe.inf x86 01-Dec-2003 22:58 5.2.3790.107 5,604,352 Ntkrnlmp.exe IA-64 25-Oct-2003 00:13 271 Branches.inf IA-64 02-Dec-2003 02:45 9,628 Kb832336.cat IA-64 02-Dec-2003 02:36 354 Updatebr.inf IA-64 02-Dec-2003 02:36 5,827 Update_rtmqfe.inf IA-64
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 832336 - Last Review: July 24, 2007 - Revision: 1.11