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When you use Citrix Metaframe XP to connect to a Microsoft Windows 2000-based Terminal server, and Explorer.exe is configured to run as a published application in Citrix, when a folder is renamed on a redirected client drive in the Citrix Metaframe XP session, the folder name does not update dynamically. The folder still displays the old name of the renamed folder.
Note We do not recommend running Explorer.exe as a published application because the published Explorer.exe application runs as a separate process that has restricted access to the desktop.
This problem occurs if you have installed Windows 2000 Service Pack 4 (SP4) or a post-Windows 2000 Service Pack 3 hotfix that has changed the Shell32.dll file.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Windows 2000 Service Pack 3 or later versions
You must restart your computer after you apply this hotfix.
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 08-Dec-2003 19:07 5.0.3900.6880 2,357,520 Shell32.dll
To work around this problem, press F5 to manually update the folders in the Citrix Metaframe XP session.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows hotfix packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons