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Event ID 1003 and Event ID 1015 appear in the application log each time that you restart Windows Server 2003

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
Every time you restart your server, the following two events appear in the Application log in the Event Viewer:

Event Type: Warning
Event Source: EvntAgnt
Event Category: None
Event ID: 1003
Date: date
Time: time
User: N/A
Computer: servername
Description: TraceFileName parameter not located in registry; Default trace file used is %1.

Event Type: Warning
Event Source: EvntAgnt
Event Category: None
Event ID: 1015
Date: date
Time: time
User: N/A
Computer: servername
Description: TraceLevel parameter not located in registry; Default trace level used is 32.

CAUSE
This problem occurs if you install the Simple Network Management Protocol (SNMP) service but you do not also configure this service. These error events are logged by the SNMP service when you restart the computer. If the Evntagnt.dll file is not configured for debug tracing when the SNMP service starts, these two warning events are logged.
WORKAROUND
To stop these events from occuring, add the TraceFileName and the TraceLevel values to the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNMP_EVENTS\EventLog\Parameters
  • TraceFileName

    Type: REG_SZ
    Value: null (blank)
  • TraceLevel

    Type: REG_DWORD
    Value: 32 (0x20)

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, 32-bit editions
   Date         Time   Version            Size    File name   --------------------------------------------------------------   08-Dec-2003  07:04  5.2.3790.110       99,840  Evntagnt.dll        06-Dec-2003  01:30                        271  Branches.inf   08-Dec-2003  07:29                      9,812  Kb832790.cat   08-Dec-2003  07:10                        354  Updatebr.inf   08-Dec-2003  07:11                      5,654  Update_rtmqfe.inf
Windows Server 2003, 64-bit editions
   Date         Time   Version            Size    File name          Platform   --------------------------------------------------------------------------   08-Dec-2003  05:53  5.2.3790.110      171,520  Evntagnt.dll       IA-64   06-Dec-2003  00:17                        271  Branches.inf   08-Dec-2003  06:29                      9,812  Kb832790.cat   08-Dec-2003  06:15                        354  Updatebr.inf   08-Dec-2003  06:15                      5,674  Update_rtmqfe.inf
This problem was first corrected in Windows Server 2003 Service Pack 1.
WORKAROUND
To work around this problem, configure the SNMP Service startup type to Disabled. To do this, follow these steps:
  1. Click Start, click Run, type services.msc in the Open box, and then click OK.
  2. In the list of services, double-click SNMP Service.
  3. In the Startup type list, click Disabled, and then click OK.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 1.
Properties

Article ID: 832790 - Last Review: 10/11/2007 21:55:18 - Revision: 7.4

Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Standard Edition (32-bit x86)

  • kbautohotfix kbhotfixserver kbqfe kbnofix kbeventlog kbbug KB832790
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