"Unable to create the Web Site" error message when you use the Remote Administration (HTML) tool to create a new Web site in Windows Server 2003

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
After you install the Background Intelligent Transfer Service (BITS) server extensions, you may receive the following error message when you try to create a new Web site by using the Remote Administration (HTML) tool:
Web UI for Server Administration ErrorUnable to create the Web Site.
WORKAROUND
To work around this problem, use one of the following methods:

Method 1

To avoid this problem, create the Web site by using the Remote Administration (HTML) tool before you install BITS. After you create the Web site and then install BITS, subsequent Web sites that you create do not experience this problem. If BITS is already installed, use Method 2.

Method 2

Remove and then reinstall Microsoft Internet Information Services (IIS) and BITS at the same time. To do this, follow these steps:
  1. Click Start, point to Control Panel, and then click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. Double-click Application Server.
  4. Click to clear the Internet Information Services (IIS) check box.
  5. Click OK, click Next, and then click Finish.
  6. Click Start, point to Control Panel, and then click Add or Remove Programs.
  7. Click Add/Remove Windows Components.
  8. Double-click Application Server.
  9. Click to select the Internet Information Services (IIS) check box.
  10. Double-click Internet Information Services (IIS).
  11. Click to select the Background Intelligent Transfer Service (BITS) Server Extensions check box.
  12. Click OK, click OK, click Next, and then click Finish.
  13. Try to create the Web site by using the Remote Administration (HTML) tool.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Properties

Article ID: 832916 - Last Review: 01/10/2015 14:58:29 - Revision: 1.2

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • kbnosurvey kbarchive kbprb kbwebserver kbwebservices kberrmsg kbnofix KB832916
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