Article ID: 833339 - View products that this article applies to.
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When you upgrade from either Microsoft Visio 2002 or Microsoft Visio 2000 Service Release 1 (SR1) to Microsoft Office Visio 2003, you may find that you cannot run Visio 2003 Setup if the language of the earlier version of Visio that is installed on your computer is different from the language of Visio 2003 that you want to upgrade to.
This behavior occurs because, when you run Visio 2003 Setup to upgrade from either Visio 2002 or Visio 2000 SR1, Visio 2003 Setup looks for the earlier version of Microsoft Visio in the same language.
To resolve this issue, use one of the following methods, depending on your situation:
For additional information about how to troubleshoot a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
837300For more information about Visio, visit the following Microsoft Web site:
(https://support.microsoft.com/kb/837300/ )You receive a "The product key you entered requires a version of Microsoft Visio 2000 or 2002 to upgrade" message when you try to upgrade an earlier version of Visio to Visio 2003